Social Service Manager

Social Service Manager

Under the direction of the Shelter Director, perform the day-to-day supervision of social work, operation staff, and housing staff at an adult residence. Reports to : Shelter Director. Supervises : Social Service Supervisor, operational staff, and housing specialists and other staff as assigned by the Shelter Director or Program Director.

The Social Service Manager is expected to :

• Manage overall operations of adult family shelter based on city, state, and federal regulatory requirements and DHS contractual requirements.
• Complete written reports to division management, SCO executive management, and funding source / s as required; progress and highlights, consumer census, housing and employment placement.
• Provide supervision, guidance, and performance evaluations to supervisor, housing specialist, and operations.
• Assist in the development of job skills training curriculums suitable to the population served.
• Enforce corporate compliance protocols, SCO employee policies, procedures, and protocols, and incident management policies, procedures, and protocols.
• Maintain CPR / First Aid and Mandated Reporter Certification.
• Monitor the integrity of client data and ensure that internal chart reviews are conducted consistently and regularly.
• Participate in professional development and training through agency-wide in-service trainings, outside trainings, and facilitate in-house trainings for staff.
• Facilitate periodic staff meetings and case conferences as appropriate.
• Monitor the provision of and documentation of all services provided to clients.
• Participate in division management meetings as needed.
• On call 24 hours per day and ensure that there is a contingency plan in place.
• Ensure all interactions support the mission statement and core values of SCO.
• Additional duties as assigned by the Shelter Director and / or Program Director.

Qualifications :

Relationship with Others :

Working Conditions :

Scope of Responsibility :

Organizational Structure :

The Social Services Manager will be responsible to report to the Shelter Director.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.