OTA Solutions Support ManagerROHDE & SCHWARZ GmbH & Co. KG • Coppell, TX, US
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OTA Solutions Support Manager
ROHDE & SCHWARZ GmbH & Co. KG • Coppell, TX, US
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job_description.job_card.job_descriptionMust have a very high technical level of knowledge with Over-The-Air (OTA) Antenna Performance test systems, especially those covering CTIA antenna performance requirements. Have extensive experience in wireless signaling (especially LTE, 5G and WLAN) Provide guidance and leadership for a group of highly skilled technical AEs and AE Managers Have extensive experience in wireless protocol test, as well as antenna measurement experience. Possess a high degree of patience and skill in supporting customer's complex test applications Able to work with multiple stakeholders simultaneously. Act as a technical adviser in post-sales systems support planning. Able to construct support plans / agreements. Periodically assist in pre-sales support with strategic projects and customers. Maintain customer relationships and address their support requirements and concerns Optimize customer support plans and prioritization Oversee and continuously improve R&S OTA solutions support. Encourage knowledge sharing, and cross-team communication
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Solution Manager • Coppell, TX, US
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