Service Writer Job at Agpro in Williamston

Description

Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

Job Duties :

• Fields internal and external customer inquiries to the Service Department
• Opens work orders as directed by the Service Manager / Shop Foreman and maintains control until they are closed and invoiced
• Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
• Maintains Service Department filing and records
• Updates customer profiles using equipment, hours, or other information from the customer work orders
• Maintains accessories and supplies and prepares replacement orders
• May prepare Service Technician efficiency reports
• May process warranty and / or product improvement claims including the computation of charges, submission and follow-up
• And other duties as assigned

Job Requirements :

Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.

Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer

All positions require pre-employment screening.

Must be authorized to work in the United States.

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