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Behavioral Health Customer Service Representative
Behavioral Health Customer Service RepresentativeVirtualVocations • Lowell, Massachusetts, United States
Behavioral Health Customer Service Representative

Behavioral Health Customer Service Representative

VirtualVocations • Lowell, Massachusetts, United States
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A company is looking for a Customer Service Representative - Behavioral Health.

Key Responsibilities

Create emotional connections with members to support their health needs

Review member claim history and maintain financial data as necessary

Explain members' rights and responsibilities according to their contracts

Required Qualifications

1+ year of experience in a call center environment

Experience with Microsoft Office products, specifically Excel, Outlook, and Word

High school diploma or GED

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Customer Service Representative • Lowell, Massachusetts, United States

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