Remarketing Analyst

Job Title : Remarketing Analyst

Location : Lewisville, TX

Contract Length : 6+ Months

Pay Rate : $26 / hour

Job Description :

We are seeking a Remarketing Analyst to join our team in Lewisville, TX, on a 6+ month contract. The ideal candidate will bring strong customer service and administrative experience, with exposure to financial services, remarketing, automotive, or auction environments. This role requires excellent communication and conflict management skills to handle customer disputes and escalations effectively.

Responsibilities :

• Support remarketing activities by performing administrative duties and coordinating across internal teams and external partners.
• Manage customer inquiries, disputes, and escalations through professional oral and written communication, applying de-escalation techniques as needed.
• Build and maintain positive customer relationships while ensuring timely resolution of issues.
• Utilize Microsoft Office programs to track, document, and manage multiple processes in a high-volume environment.
• Apply strong time management and organizational skills to prioritize and handle multiple tasks.
• Investigate issues, identify root causes, and provide problem-solving support.
• Ensure accuracy and attention to detail in all deliverables and processes.

Qualifications :

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and / or phone at : info@matlensilver.com / / 908-393-8600