Overview
Travel Support Specialist – Client Services at Destination Knot. Remote position focused on client communications, itinerary updates, and travel issue resolution. Ideal for those who enjoy problem-solving and providing white-glove service.
Base pay range
$25,000.00 / yr - $65,000.00 / yr
Job Title : Travel Support Specialist – Client Services
Location : Remote
Company : Destination Knot
Responsibilities
- Respond to client inquiries about existing or upcoming trips
- Resolve travel issues (delays, cancellations, schedule changes) in real time
- Communicate with airlines, hotels, and tour providers to make changes
- Confirm itinerary details, send reminders, and provide travel tips
- Document interactions and maintain client records in our CRM system
Qualifications
Previous experience in a travel agency or customer support roleStrong attention to detail and excellent communication skillsAbility to work flexible hours, including evenings or weekends if neededTech-savvy and comfortable using booking platforms and CRMsBenefits
Remote work and flexible scheduleGrowth path into full-time travel advisor or team lead rolesTravel discounts and ongoing professional developmentAdditional information
Seniority level : Not ApplicableEmployment type : Full-timeJob function : OtherIndustries : Travel ArrangementsJ-18808-Ljbffr