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Hotel Assistant Executive Housekeeper

Hotel Assistant Executive Housekeeper

Tapestry by HiltonWilmington, NC, US
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Job Description

Job Description

What Makes a McKibbon Assistant Executive Housekeeper?

The Assistant Executive Housekeeper works closely with the Executive Housekeeper, Assistant General Manager, and the General Manager to influence the total operations of the property’s Housekeeping Team. You are responsible for maintaining the highest level of ethical leadership, and you are qualified and ready to lead the department when the Executive Housekeeper is not on duty.

A Day in the Life :

  • You will perform daily housekeeping skills, as needed.
  • You will inspect that safety and security measures are being upheld.
  • You will assist with the overall performance of the property’s Housekeeping department, including (but not limited to) guest satisfaction, brand quality assurance, budget, and labor.
  • You will be responsible for training fellow associates as it relates to brand and company standards in order to maximize revenue.
  • You will promote brand and company standards in your actions and communications.
  • You will be responsible for maintaining compliance, and you will stay up-to-date on new initiatives for the brand and company.

Requirements :

  • Previous housekeeping experience within a hotel
  • Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired)
  • The ability to perform inventory management and cost control
  • The ability to ensure that hotel policies and brand standards are followed
  • Embrace the McKibbon Guiding Principles : Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

    • Ideal Skills & Qualities :

  • The skills and experience to lead a team to consistently deliver exceptional guest service
  • Sufficient communication and problem-solving skills
  • The ability to maintain positive relationships with associates to drive associate satisfaction
  • The ability to train and implement McKibbon policies and procedures

    • Perks & Benefits Beyond the Basics :

    We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :

    Full Time Associates :

  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance

    • Financial & Occupational Wellness : All Associates

  • Competitive Compensation with incentives  (incentives vary by position)
  • 401K Savings Plan with 50% matching funds
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)
  • Wellbeats APP to support physical and mental wellness

    • Personal Wellness :  All Associates

  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24 / 7 chaplain services
  • Exclusive hotel rate discounts

    • Any state specific holiday, vacation or benefit requirements will apply

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    Hotel Housekeeper • Wilmington, NC, US

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