Bench Manager
Join our team as our Bench Manager! Gorman & Company is seeking a flexible and experienced Bench Manager to provide operational support at both the Brewhouse Inn & Suites in Milwaukee and the Stella Hotel & Ballroom in Kenosha. This full-time role offers a unique opportunity to work in two of Wisconsin's most distinctive boutique hotels, providing interim leadership and departmental coverage based on property needs. The Brewhouse Inn & Suites is a 90-room boutique hotel located in Milwaukee's historic Pabst Brewery complex, featuring the On Tap bar and restaurant. The Stella Hotel & Ballroom in downtown Kenosha is an 80-room hotel in a renovated Elks Club building, featuring a grand historic ballroom, restaurant, bar, meeting spaces, and caf.
Key Responsibilities :
- Direct operations in assigned departments, including Front Office, Housekeeping, Food & Beverage, and Sales.
- Maintain brand standards and ensure service consistency across both properties.
- Approve timecards, manage staff performance, and conduct training or onboarding as needed.
- Provide on-site coverage during leadership transitions, vacancies, or peak periods.
- Adapt quickly to property-specific systems, procedures, and team structures.
- Coordinate with the Regional Manager and property GMs to schedule and prioritize assignments.
- Monitor labor, budgets, and operational performance during coverage.
- Document key updates, performance observations, and assignment outcomes.
- Support special projects, system rollouts, or rebranding efforts.
Qualifications :
35 years of hotel management experience; multi-departmental experience strongly preferred.Strong communication, leadership, and operational oversight skills.Proficient in hotel systems and Microsoft Office applications.Valid driver's license and reliable transportation required.Ability to work a flexible schedule including evenings, weekends, and holidays.Willingness to travel regularly between Milwaukee and Kenosha.Why Gorman & Company?
Competitive salary starting at $55,000-$65,000 per year!Medical, dental, and vision insurancePaid parental leave18 days of PTO, 11.5 paid holidaysShort- and long-term disability coverage401(k) with up to a 6% matchPet insurance and more!Apply today and bring your leadership to two of Wisconsin's most iconic hotels.