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Transportation Client Account Manager (CAM)

Transportation Client Account Manager (CAM)

Jacobs SolutionsOrlando, FL, US
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Client Account Manager (Cam)

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

As a Client Account Manager (CAM), you will have the opportunity to impact strategic business relationships for key clients to ensure that Jacobs has a sustained relationship with those clients to achieve complete client satisfaction with work and fully leverage the relationship to benefit the clients and the firm. Working with members of our team your focus will be to make sure that Jacobs is the client's firm-of-choice, and that the company has a thorough understanding of the client's needs and is seen as their best alternative for accomplishing their goals.

In this role, you will lead select transportation client accounts for municipal and state governments (FDOT and others) in Central Florida by collaborating and leading our sales and delivery teams to sustain existing workload and to lead strategy development of transformational work such as design build and operational contracts. This position will be based out of the Jacobs Orlando or Tampa office.

How You'll Contribute

  • Serve as the point of contact for client service activities and develop strategies to grow the transportation practice for various clients in Central Florida
  • Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success
  • Facilitate creation of deep, personal, valuable client relationships between Jacob's personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients
  • Advocate on client's behalf by actively engaging the firm to address client needs, and recommend strategic actions to optimize our business development investment and market share growth
  • Identify higher levels of client engagement for executive sponsors
  • Secure management commitment and influence / attract key staff for pursuits
  • Work with office / corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction
  • Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews and presentations
  • Coordinate and facilitate the Sales process, including Go / No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives
  • Participate in local industry events and community engagement

This is a hybrid role. Ideally, you will work from a local Jacobs office on average 2 days per week. This position is not eligible for immigration sponsorship.

Here's what you'll need

  • Bachelor's degree in engineering, related to transportation, or equivalent related work experience in lieu of a degree
  • 15+ years of expertise in complex, multi-discipline highway project design management.
  • Proven client development skills, including previous experience managing large capital improvement projects.
  • Proven track record of creating, winning transportation work in Florida, particularly with FDOT.
  • Sales knowledge on how to identify contracts well in advance, respond to RFPs / solicitations, interview and win new work
  • Ability to collaborate with diverse internal teams, including sales staff, operations teams, market solutions technologists, legal, and contracting.
  • Ability to open doors for initiating relationships at client organization to serve as a business leader by leading an account team, set a vision and strategy, coach / mentor and motivate team, and drive accountability to achieve goals.
  • Ability to manage commercial and legal negotiations, and close deals
  • Knowledge of and relationships with potential teaming partners, both large firms and small business partners, to advance our position in the marketplace and develop the most responsive teams for our clients.
  • Be a strong team leader consensus builder and team player skilled in technical writing, communicating and presenting to clients
  • Should demonstrate ability to be a leader in the Florida transportation market
  • Willing to travel to client sites as needed
  • Ideally, you'll also have

  • Professional Engineer (P.E.) registration in Florida or the ability to obtain it within 6 months is required.
  • Existing contacts and strong relationships with transportation clients, and a successful track record of winning work with these clients.
  • Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)
  • Ability to lead through influence
  • High level of emotional intelligence / team builder, coach and mentor
  • Innovative and solutions-oriented thinker with a track record of bringing a differentiated solution to a client
  • Client political savviness
  • Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried / exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

    The base salary range for this position is $160,000.00 to $240,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on September 11, 2025. This position will be open for at least 3 days.

    We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices / projects and remote locations enabling them to deliver their best work.

    Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

    Locations

    City

    State

    Country

    Tampa

    Florida

    United States

    Orlando

    Florida

    United States

    Miami

    Florida

    United States

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