Graduate Admissions Counselor - SSP II

Salary and Benefits

Salary Range : $5,083.00 per month to $7,228.00 per month. PLEASE NOTE : The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,083.00 per month to $6,156.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.

Classification

Student Services Professional II, Exempt

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note : Review of applications will begin on September 19, 2025.

The Office of Admissions processes and evaluates applications at the freshman, transfer, and graduate student levels focusing primarily on domestic U.S. residents. The office provides some support for the processing of International applications. The Office works closely with Cal State East Bay staff, faculty, and members of the community-at-large. Admissions staff process applications and related documents, determine residency, render admission decisions, and proactively communicate with students in an accurate, timely and efficient manner.

Under the general supervision of the Director of Admission and supervising Associate Director, the Admissions Counselor positions coordinate the processing, evaluation, and advising of applicants for assigned groups. Counselors must follow a wide and complex range of relevant policies when making final admissions decisions. The positions are also responsible for advising on Admission requirements, policies and procedures to various audiences including prospective students / applicants, high school / community college counselors, faculty and staff. Working with other Cal State East Bay offices, counselors also participate in the campus-wide effort to recruit prospective students as well as supporting the transition of admitted applicants to enrolled students.

Responsibilities

Process Graduate Applications

• Obtain all required information to determine eligibility using electronically submitted application data and transcript information.
• Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission.
• Independently solve problems with individual applications by obtaining additional information from applicants, counselors, faculty and staff.
• Interpret and apply policies to unusual cases and determine when to refer such cases to supervisors.
• Plan the processing and evaluation for an assigned portion of the total applicant pool, simultaneously prioritizing work for different terms of entry.
• Verify admitted applicants eligibility for enrollment.

Evaluate Academic Documents and make Final Admissions Decisions

Advise Students and Departments on Admission Requirements, Policies and Procedures

Minimum Qualifications

Experience

Education

Knowledge and Abilities

Preferred Skills and Knowledge

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to : criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and / or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories : age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

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