Employee Relations Specialist

A company is looking for an Employee Advocate Partner (Remote).

Key Responsibilities

Work with managers and employees to resolve complaints and conduct investigations

Participate in policy interpretation and assist in developing organizational policies

Design and facilitate leadership training on employee relations topics

Required Qualifications

Experience in conflict resolution and maintaining professionalism under pressure

Ability to work independently and manage multiple responsibilities

Experience in a high-volume contact center environment

Impeccable discretion in handling sensitive information

Ability to conduct investigations and drive positive resolutions