AHU Aftermarket Parts Application Engineer (remote)

Job Description

What you will do

YORK® Airside Technical Services (ATS) from Johnson Controls helps clients respond to their building efficiency needs by providing the widest variety of industrial and commercial airside units (AHU) on the market. From reducing a facility’s carbon footprint, to delivering a healthier indoor environment and cutting energy costs, we create smaller, more energy efficient AHUs tailored to fit almost any comfort or process cooling application.

As the AHU Aftermarket Parts Application Engineer, you will provide sales and technical support to the Field Sales and Service organization, end users and contractors in a consistent manner for aftermarket product offerings. You are responsible for quoting, processing incoming orders, ensuring accuracy and efficiency in data entry, managing order entry, order status, follow up with suppliers, create new customers profiles, while providing support for the Global Airside Field Sales & Service organization in a consistent manner across the entire Product Service Department. This position is remote for candidates based in the USA.

How you will do it

Provides selling support through technical assistance via Sales Force and email inquiries from field offices, contractors and end users.

Works with Suppliers, JCI factories and Engineering teams to provide part numbers, pricing and delivery for Airside Aftermarket parts.

Utilizing system databases, provides parts pricing and freight estimates.

Coordinate archive data requests with internal retention center to support the Airside agents and JCI Sales and Rep / Agents.

Resolve RMA issues that arise with customer orders.

Identify Continuous improvement opportunities thru day-to-day support activities.

Provides assistance or information for favorable aftermarket sales.

Effectively promotes / enhance aftermarket product offerings for purchase.

Works with suppliers and manufacturing plants to increase sales through price discounts, premium shipping, quantity breaks.

What you will need

Required

Bachelor’s degree in Mechanical Engineering

Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software, Sales Force and E-mail.

Preferred

Demonstrated knowledge of marketing and sales skills

HIRING SALARY RANGE : $57,000 - $81,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at -u