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National Account Manager - Chicago

National Account Manager - Chicago

Dermalogica LLCChicago, IL, US
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Job Description

Job Description

Who We Are

Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of skin therapists across the globe. As a shining gem in the crown of the Unilever Prestige family, our commitment isn't just to nurture skin, but also to redefine industry standards with revolutionary skincare innovations. With a commitment to innovation, sustainability, and excellence, Dermalogica has been at the forefront of the skincare industry for over three decades. Bolstered by our International Dermal Institute – the apex of post-graduate skin and body therapy training – we are on an exhilarating journey of expansion. And you could be a part of this adventure!

What You'll Do

We are looking for a National Account Manager (NAM) to join our first-class sales team. Located in high-density Ulta and Sephora retail markets, the NAM role is pivotal. You will manage the Dermalogica retail and service business for approximately 28 in-person Ulta and Sephora stores with onsite support at various intervals (weekly, monthly, or quarterly). Tasked with spearheading the retail and service growth for Dermalogica within Ulta and Sephora storefronts, you will craft strategic alliances at all Ulta and Sephora management tiers, ensuring the Dermalogica brand thrives.

Territory : Chicago North, Chicago City & North Suburbs

Key Accountabilities :

  • Collaborate with the Regional Sales Manager to ideate and implement market-leading strategies and ensure business goals are realized.
  • Liaise with Ulta and Sephora brand partners to ensure a harmonized in-store message.
  • Develop tailored action plans for each store, involving store management and Professional Skin Therapists (PSTs) where appointed and drawing from your insights into retail trends and customer preferences.
  • Plan and execute promotional activities, special events, and product launches.
  • Create and implement store-specific action plans for target achievement.
  • Collaborate with store management on inventory management.
  • Spearhead education initiatives aimed at bolstering the business.
  • Availability to work high traffic retail traffic days including Saturdays and Sundays is required.

Store and District Level Relationship :

  • Build relationships with store and district management teams to drive collaboration and support.
  • Organize quarterly reviews with district and senior management teams.
  • Share sales outcomes with district partners and store teams as applicable.
  • Work closely with both Ulta and Dermalogica Education to ensure PST compliance.
  • Administrative Duties :

  • Maintain an effective calendar and complete administrative tasks promptly.
  • Manage time and expenses responsibly per corporate policies.
  • Oversee Dermalogica Education procedures, ensuring training for PSTs and store personnel.
  • Comfortably utilize basic spreadsheet tools and sales report applications regularly.
  • What You'll Bring

    Key Qualifications :

  • Esthetics license highly preferred.
  • Minimum of 3 years of sales and / or education experience within the prestige skin / retail industries.
  • Multi-door account management experience with Ulta, Sephora, or a similar retail environment is required.
  • Proven ability to coach and train retail teams.
  • Excellent communication, planning, and organizational skills.
  • Good driving record (extensive driving required).
  • Fluent in basic tech tools like Outlook, Word, and Excel. Familiarity with professional social media is advantageous.
  • Key Skills and Abilities :

  • Forward-thinker and problem-solver.
  • "Roll-up-your-sleeves" attitude, enjoys working alongside team members and training in-store staff.
  • Thrives in a fast-paced, agile environment.
  • Professionalism and excellent problem-solving skills.
  • Effective educator and adept at handling multiple tasks under pressure.
  • Innovative, strategic thinker with the ability to adapt and revise plans as needed.
  • What We Offer

  • Competitive Compensation
  • Significant earning potential with monthly and quarterly bonuses
  • Vehicle Reimbursement Program
  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Monthly Product Allowances
  • 401(k) plus company matching
  • Fitness Reimbursement
  • Tuition Reimbursement
  • Life / Accident / Disability insurance
  • Wellness programs
  • Paid family leave
  • Domestic partner benefits
  • Education / training programs
  • Why Join Dermalogica?

  • A Legacy of Success : Dermalogica is the preferred choice of Skin Therapists worldwide, renowned for our exceptional skincare line and industry-leading postgraduate education. We have a record of achievement and are committed to building upon our brand's legacy.
  • Entrepreneurial Spirit and Innovation : At Dermalogica, we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table. You'll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers.
  • Backed by Unilever : In 2015, Dermalogica became part of the Unilever family, one of the world's largest and most successful consumer goods companies. While operating as an independent business, we now have access to cutting-edge capabilities and resources, empowering us to win in our markets.
  • Are you ready to roll up your sleeves and make an impact with a brand that's at the forefront of skincare innovation? Hit the Apply Now button! Rest assured, all applications will be thoughtfully reviewed, and our HR team will contact you if your skills align with the position.

    Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued, supported, and empowered to succeed.

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