User Support Specialist
VirtualVocationsSpringfield, Massachusetts, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a User Support Specialist (Remote).
Key Responsibilities
Provide technical troubleshooting solutions related to the platform
Assist stakeholders with onboarding and general support issues
Document interactions and communicate effectively via email, phone, and chat
Required Qualifications
BA / BS degree or equivalent work experience
1+ years of user support experience
2+ years of experience in solving complex challenges
Experience in a high-energy, multi-tasking environment
Insurance industry experience is a plus
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User Support Specialist • Springfield, Massachusetts, United States
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