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Director Of Operations
Director Of OperationsWilmington Real Estate Team • Wilmington, DE, US
Director Of Operations

Director Of Operations

Wilmington Real Estate Team • Wilmington, DE, US
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Job Description

Job Description

Join one of the fastest-growing real estate companies in the nation!  We credit our success to our collaborative culture, WOW-level customer experience, and doing business differently. We’re currently seeking a talented, service-oriented, and energetic  Operations Manager  to help lead our team and take our business to the next level.

This is a multifaceted leadership position where you will manage day-to-day operations for a real estate team and its partners. You’ll oversee our systems, team members, client experience, and office culture, all while embodying and protecting our core values.

Compensation & Benefits :

  • Base Salary $70,000 - $85,000
  • Bonus opportunities
  • Paid time off (PTO)
  • Long-term growth potential within the organization

Compensation : $70,000 - $85,000

Responsibilities :

  • Manage the day-to-day operations to ensure seamless team performance, world-class client service, and a strong, values-driven team culture
  • Oversee all administrative and marketing processes, ensuring consistency and excellence
  • Supervise admin and operations staff, tracking performance, growth, and job satisfaction
  • Maintain office needs, including supplies, equipment, and cleanliness
  • Uphold and protect team culture and values
  • Coordinate and track VIP client gifting, reviews, and referral systems
  • Manage the client experience during transactions and post-closing follow-up
  • Oversee CRM, Google Workspace, website, and database maintenance
  • Lead recruiting and onboarding of new agents and employees
  • Handle payroll, bill payment, lease management, QuickBooks, commission disbursements, and team financials in partnership with Alchemy of Money
  • Provide regular ROI reporting on marketing and lead generation
  • Track agent and vendor referrals and maintain those relationships in the CRM
  • Support the CEO with special projects and administrative needs

    • Qualifications :

  • Prior operations or administrative management experience (real estate experience is a plus)
  • Highly organized with exceptional attention to detail
  • Excellent communication skills, both verbal and written
  • Strong time management and ability to prioritize in a fast-paced environment
  • Problem-solving mindset and calm under pressure
  • Service-oriented with a positive, team-first attitude
  • Comfortable working with strong personalities and holding others accountable
  • Tech-savvy with experience in Google Workspace and CRM systems
  • Real Estate license is preferred but not required

    • About Company

    We are a top-ranking real estate team in the Wilmington area, known for our commitment to excellence and exceeding expectations. If this sounds like you, reach out and apply today!

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    Director Of Operation • Wilmington, DE, US

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