Customer Learning Specialist

A company is looking for a Customer Learning Expert.

Key Responsibilities

Deliver engaging onboarding and training sessions for customers on core capabilities and best practices

Create and maintain enablement content, including tutorials and training materials

Facilitate customer workshops and demos to drive product adoption and success outcomes

Required Qualifications

Bachelor's degree in education, Instructional Design, Business, or a related field

3+ years of experience in customer training, customer success, or sales enablement, preferably in a SaaS or EdTech environment

Proficiency in tools such as Zoom, Salesforce, and LMS platforms

Ability to simplify complex workflows for diverse customer personas

Proven ability to collaborate cross-functionally with Product, Sales, and Customer Success teams