Sales Manager

Job Description

SALES MANAGER @ ACDI

The Sales Manager at ACDI is responsible for leading and managing the sales territorial and product-focused solution team across the U.S. This role focuses on driving sales performance, fostering customer relationships, and implementing strategies to expand ACDI’s reach. The ideal candidate will be a hands-on leader with a strong background in sales management, team development, and strategic execution.

In this role, you will work closely with other solution representatives to ensure they have the resources, guidance, and motivation to succeed. You will also collaborate with cross-departmental teams to align sales initiatives with business objectives. A passion for sales excellence and a customer-first mindset are key to thriving in this position.

KEY RESPONSIBILITIES

Lead, coach, and develop the territorial and product solution teams to achieve revenue goals in which you oversee

Implement and refine sales processes to increase efficiency and effectiveness

Identify opportunities to expand customer accounts and generate new business

Analyze sales performance data to make informed decisions and adjustments to strategy

Establish and track key performance indicators (KPIs) to monitor team progress

Support sales representatives in building strong client relationships and closing deals

Coordinate with marketing to ensure alignment on lead generation and customer engagement efforts

Stay up to date on industry trends, competitor strategies, and market opportunities

Provide regular sales forecasts and performance reports to leadership

Devising and implementing the approved company’s sales strategy and monitoring effectiveness

Setting revenue targets for the company and setting key performance indicators while updating progress regularly

Meeting with the Regional Solutions Directors (RSMs) and other team members on a monthly basis to assess company performance against KPI’s.

Speaking at conferences and events about the company’s products and services

Keeping up to date on  the sales activities of competitors and utilizing ideas where appropriate

Overseeing performance management of under-performing sales staff

Working closely with the solutions representatives  in order to secure accounts

Implementing a variety of new business initiatives to drive sales

Ensuring the organization has an effective sales training program

Ensure effective sales pipeline and lead-tracking processes are meeting expectations

Ensuring the Zoho CRM is being used effectively and provides a competitive advantage

Implementing best practices in sales techniques throughout the department

Maintain compliance with company policies, procedures, and ethical sales practices

QUALIFICATIONS & SKILLS

Bachelor's degree in Business, Sales, Marketing, or a related field (preferred)

Minimum of 5-7 years of experience in sales, with at least 3 years in a leadership and management role

Strong background in managing inside sales and regional / territorial sales teams

Excellent communication, negotiation, and leadership skills

Proven ability to develop and implement successful sales strategies

Experience with CRM systems and sales tracking tools working effectively with

Highly organized with the ability to manage multiple priorities in a fast-paced environment

Ability to travel as needed to support sales efforts and attend industry events

PHYSICAL REQUIREMENTS

Must be able to stand or sit for prolonged periods of time

Must be able to lift 15 pounds

SUPERVISORY RESPONSIBILITY

This position will oversee the territorial sales and product sales teams and is responsible for hiring, training, coaching, and performance management.

WORK ENVIRONMENT

Moderate noise level, bullpen environment located at HQ in Benton, Arkansas

Fast-paced, goal-driven, and highly collaborative

May be required to furnish a passport or other identity documents for international travel if traveling is required

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

See JD