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Employee Experience Coordinator

Employee Experience Coordinator

Sweet Water Decor, LLCCranberry Township, PA, US
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Job Description

Employee Engagement Coordinator

Location : In-Office (North of Pittsburgh, PA)

Job Classification : Part-time or Full-time, up to 40 hours / week

Our Mission :

The mission of Sweet Water Decor is to Illuminate, Elevate, and Inspire. We create candles & home decor to bring light into people’s everyday lives.

We’re here to help our customers feel grounded and connected to those moments through cozy, comfortable spaces and fragrances they will want to revisit time and time again.

Sweet Water Decor is looking for a professional and experienced Employee Engagement Coordinator to join our team. This person will be the go-to for HR, culture, engagement, and office operations - helping us run smoothly, supporting our team, and ensuring our values shine through everything we do.

This role is perfect for someone who thrives in a growing business, loves creating structure, and is passionate about people and culture.

Key Responsibilities :

People & Culture / Human Resources

  • Payroll & Benefits – Manage payroll processing, benefits administration, and time & attendance tracking
  • HR Operations – Handle hiring, onboarding, interviews, performance reviews, terminations, and exit interviews
  • Policies & Compliance – Maintain and create internal policies, employee handbook, and ensure compliance with employment laws
  • Culture & Engagement – Champion our values, foster morale, and create a positive, inclusive work environment
  • Training & Development – Support professional growth and coordinate training programs for the team
  • Employee Relations – Handle sensitive matters professionally and confidentially

Office Management

  • Oversee daily office operations, supplies, scheduling, and vendor relationships
  • Handle procurement and purchasing for office supplies, equipment, and vendor services
  • Maintain an organized, clean, productive, and welcoming office environment
  • Ensure internal communications are clear and professional
  • Events & Team Building

  • Plan and execute internal team events, celebrations, and external SWD events (night marts, local pop-ups, etc.)
  • Act as a cultural ambassador, reinforcing company values in all events
  • Customer Service Oversight

  • Oversee our customer service team members and step in during busy seasons to support customer service directly
  • What We’re Looking For

  • Proven experience in HR, people operations, or office management
  • Knowledge of payroll systems, HR compliance, and best practices
  • Professional, approachable, and trustworthy with excellent judgment
  • Skilled in handling confidential information
  • Highly organized, detail-oriented, and proactive
  • Strong communication and interpersonal skills
  • Passion for culture-building and supporting team growth
  • Qualifications & Skills

  • Bachelor’s Degree in Human Resources, Business Administration, or a related field (preferred)
  • 3+ years of experience in HR, office management, or a combined people operations role
  • Proven experience managing payroll, benefits, and HR compliance with confidentiality and accuracy
  • Demonstrated ability to create, implement, and maintain internal policies, procedures, and employee handbooks
  • Experience handling hiring, onboarding, interviews, performance reviews, and employee relations
  • Strong organizational skills to manage time & attendance tracking, scheduling, and office operations
  • Experience with procurement and vendor management , ensuring cost-effective and timely purchasing decisions
  • Ability to oversee a customer service team and step in to handle support when needed
  • Skilled in planning and executing team events and company culture initiatives
  • Exceptional communication and interpersonal skills , with the ability to maintain professionalism and confidentiality
  • Well-organized, detail-oriented, and capable of balancing immediate operational needs with long-term people and culture goals
  • A culture-builder who is approachable, empathetic, and committed to fostering an inclusive, positive workplace
  • Proficient in HR software, payroll platforms, and basic office tools (e.g., Google Workspace, Monday.com, Paychex, or similar)
  • A self-starter with the ability to take initiative, adapt quickly, and continuously improve processes
  • Perks and Benefits :

  • 401K with company matching (after one year).
  • Paid vacation, sick time, and holidays.
  • Healthcare, dental, and vision insurance.
  • Employee discount on all SWD products.
  • The chance to be part of a creative, fun, and fast-growing brand.
  • Salary : $45,000-$55,000

    Our Team Culture Values : C.A.R.E.

    CONNECTION

    We connect with one another through teamwork, celebrations, and an atmosphere of positivity.

    ACCOUNTABILITY

    We are accountable to ourselves and our team by understanding the importance of our role and the part we play in the mission of Sweet Water Decor. We not only show up, but we take ownership in the work we do and the quality at which we are doing it.

    RESPECT

    We respect Sweet Water Decor and our fellow team members by making communication a priority. We value honesty and are empathetic in our interactions.

    ENTHUSIASM

    We are enthusiastic about our work at Sweet Water Decor. We maintain productivity and quality while also keeping an attitude of positivity and flexibility.

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    Employee Experience Coordinator • Cranberry Township, PA, US

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