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Utilization Management (UM) Coordinator

Utilization Management (UM) Coordinator

Dean's Professional ServicesHouston, TX, US
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Job Description

Job Description

Dean's Professional Services is now hiring a qualified Utilization Management (UM) Coordinator to work for a Facility in Houston, TX. Galleria area.

We are on a mission to create care that is more convenient and professional, with solutions that are value-based. To accomplish this, we are looking for individuals who share our sense of excellence and are ready to embrace new opportunities.

Position Summary :

The Utilization Management (UM) Coordinator is responsible for supporting the authorization process for CHC Providers, ensuring accurate data entry in the Utilization Module, and assisting with requests for services and treatments that do not require clinical decision-making. This role manages the entry of admission notifications, transfers, and requests for home health services and durable medical equipment. The UM Coordinator also screens documents and fields phone calls to identify key information for clinical staff and Medical Directors, supporting timely and informed medical decisions in alignment with CHC guidelines and regulatory requirements.

Key Responsibilities :

  • Enter admission notifications, transfers, home health, and durable medical equipment requests into the Utilization Module.
  • Assist CHC Providers with authorization processes and ensure accurate data entry.
  • Review and screen documents for critical information needed by clinical staff and Medical Directors.
  • Handle incoming phone calls, gather information, and provide professional support.
  • Support adherence to regulatory timelines and CHC guidelines.
  • Maintain accurate records and ensure timely communication with providers and internal teams.
  • Perform other duties as assigned to support the Utilization Management department.

Qualifications :

  • High school diploma or equivalent required; some college coursework preferred.
  • Minimum of 3 years of experience in referrals / authorization ; at least 1 year of insurance-related experience in a managed care environment or equivalent. Experience in medical coding preferred.
  • Experience with Microsoft Office (Word, Excel, Outlook).
  • Job Requirements :

  • Strong attention to detail and accuracy in data entry and documentation.
  • Ability to handle multiple priorities while meeting regulatory timelines.
  • Excellent communication and customer service skills for interacting with providers and internal staff.
  • Strong organizational and analytical skills to support clinical decision-making processes.
  • Job Details :

  • Schedule / Shift : 8-hour shifts, must be flexible.
  • Starting at $19.80 - $24.76 / Hourly (Based on Experience) + benefits.
  • Full benefits : healthcare, dental, vision, and 401k program.
  • Temp-to-hire Opportunity.
  • Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 45,000 professionals across the nation. We work with our clients to provide placement opportunities that match your skill, experience, and personality. For more information, please visit .

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