Platform Support Engineer

Job Description

Job Description

At ALLERE GROUP , we pride ourselves in creating the perfect match for our candidates. We work tirelessly to build relationships with top companies across the nation, so we always have exciting opportunities for the right candidates. If you are excited about emerging technologies and would love to be a part of a progressive company, we want to talk to you!

Job Title : Platform Support Engineer

Location : Omaha, NE Berkeley Heights, NJ , Alpharetta, GA or Frisco, TX

NOT OPEN TO C2C CANDIDATES

Job Description :

• Own and manage deployment pipelines tailored to individual applications. This includes coordinating release schedules, validating deployment artifacts, and ensuring smooth rollout processes across environments. Collaborate with development and QA teams to ensure deployments meet quality and compliance standards.
• Establish and operate anomaly detection mechanisms to identify and respond to incidents quickly. Develop triage workflows that streamline root cause analysis and resolution. Work closely with support and engineering teams to minimize downtime and improve incident response times.
• Create and maintain automation scripts and tools that enhance operational efficiency and reduce manual effort. Integrate automation into CI / CD pipelines, monitoring systems, and incident response processes. Continuously evaluate and improve tooling to support evolving application needs.
• Develop comprehensive runbooks, operational guides, and knowledge base articles for supported applications. Ensure documentation is up-to-date, accessible, and aligned with best practices. Promote knowledge sharing across teams to improve onboarding and reduce operational risk.
• Manage the lifecycle of application certificates, including issuance, renewal, and monitoring. Ensure certificates are properly configured to support secure communication and meet compliance requirements. Automate certificate processes where possible to reduce risk and overhead.

Qualifications :

ALLERE GROUP is a proud woman-owned business (WBENC certified) and active supporters of numerous philanthropic, volunteer, and fundraising endeavors.

ALLERE GROUP offers direct hire, contract to hire, and statement of work placements. We offer access to employer healthcare benefits, and a 401k retirement plan. Allere Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type w. out regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.