Level III IT Technical Support Specialist

Level III Technical Support Specialist

Location : Vandenberg Space Force Base, CA

Clearance : Active DoD Secret Clearance

Employment Type : Full-Time, On-site

Position Overview : Kinaras Solutions is seeking pre-award, an experienced and technically proficient Level III Technical Support Specialist to provide senior-level, mission-critical support for the Safety Analysis System (SAS) environments—both classified and unclassified—at Vandenberg Space Force Base. The successful candidate will serve as a subject matter expert for advanced troubleshooting, security compliance, and the operation and maintenance of SAS network infrastructure, collaborating closely with Government security stakeholders.

Key Responsibilities

• Serve as the SME for advanced diagnostics and resolution of complex hardware, software, and network incidents across SAS and SAS-C.
• Lead system patching, software updates, and security remediation in compliance with Government change management guidelines.
• Manage user and privileged accounts, permission changes, and support periodic recertifications and audits.
• Perform vulnerability assessments, assist with ATO / RMF tasks, implement NIST 800-53 controls, and maintain security documentation.
• Guide and mentor Level I / II staff, providing escalation support and ensuring rigorous completion of technical tasks.
• Maintain and update system documentation, diagrams, and procedures; prepare incident reports and technical summaries as required.
• Support backups, COOP / DR testing, and ensure mission-critical data resilience.
• Foster proactive collaboration with ISSMs, system owners, and technical teams to further enhance the security posture of SAS.
• Participate as needed in after-hours or surge operations.

Required Qualifications

Equal Opportunity Employer Disclosure

Kinaras Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.

If you require a reasonable accommodation to apply for a position or to participate in the application or interview process, please contact hr@kinarassolutions.com.

Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government, as required.

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