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Automotive Technical Field Manager
Automotive Technical Field ManagerKelly • Los Angeles, CA, US
Automotive Technical Field Manager

Automotive Technical Field Manager

Kelly • Los Angeles, CA, US
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Automotive Technical Field Manager

Location : Los Angeles, CA

Schedule : Full-time

Sponsorship : Not available

Education : Bachelor's degree required, or equivalent work experience / training

Shape the Future of Mobility at Nissan : Launch Your Career, Drive Innovation

Join a leader in automotive innovation as a District Technical Service Manager (DTSM) for Nissan in Los Angeles, California. If you're passionate about technology, diagnostics, and helping others succeed, this is your opportunity to drive excellence and customer satisfaction across our dealership network.

What You'll Do :

  • Visit dealerships regularly to assess and improve service operations
  • Instruct and train dealer technicians in proper diagnostic and repair procedures
  • Collaborate with internal and external teams to deliver industry-leading customer service
  • Perform detailed incident investigations and prepare reports
  • Evaluate buyback vehicles and manage related documentation
  • Serve as a technical SME during warranty reviews and in legal / BBB cases
  • Analyze dealership service department operations and recommend improvements
  • Promote certification, continuous learning, and best practice sharing
  • Review and approve / deny warranty / goodwill claims
  • Travel within region (day and overnight)

Your Qualifications :

  • 4+ years professional technical experience (automotive preferred)
  • 2+ years DTS / Tech Line or related industry leadership experience
  • Automotive Service Excellence (ASE) Master Status preferred
  • Equivalent combination of education, experience, and training
  • Thorough understanding of automotive mechanical and electronic systems
  • Strong communication, organizational, and relationship-building skills
  • Automotive Service Excellence (ASE) Master Status preferred
  • Ability to work independently in a virtual office environment
  • Valid driver's license; Motor Vehicle Record (MVR) required
  • Ability to travel for business

    • Why Choose Nissan?

  • Career Growth : Diverse pathways, cross-departmental opportunities, and ongoing education
  • Continuous Learning : Seminars, leadership training, tuition reimbursement
  • Robust Benefits : Medical, mental health, parental leave, retirement savings, and unique Nissan perks
  • Exclusive Employee Offers : Lease discounts and vehicle purchase program

    • Ready to shape the future of transportation? Apply now and discover how you can make a difference at Nissan.

    Nissan is an Equal Opportunity Employer.

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    Manager Automotive • Los Angeles, CA, US

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