Customer Care Representative

A company is looking for a Rep I - Customer Care.

Key Responsibilities

Initiates monthly service calls to low-volume accounts and updates customers on new programs and services

Assists with customer issues such as missed shipments and backorders while coordinating with field sales and warehouse associates

Processes customer orders and provides accurate information regarding products and services

Required Qualifications

Completion of a four-year Bachelor's Degree program or equivalent combination of experience and education

Two to four years of directly related experience

Familiarity with products, services, and pharmaceutical distribution operations

Basic knowledge of Microsoft Word, Excel, and inventory management systems

Strong organizational skills