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AI Enablement Advisor (Philadelphia)
ComcastPhiladelphia, PA, United Statesjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionEducation : Bachelor's degree required; advanced degree preferred. Experience : 4+ years of experience in technology enablement, digital transformation, Ai consulting, or a related field. Ai Fluency : Deep familiarity with commercially available Ai tools and strong intuition for their use in productivity, communication, analysis, and ideation. Executive Presence : Exceptional interpersonal skills, including the ability to build trust with senior executives, and communicate with empathy and patience. Communication Skills : Strong verbal and written communication skills; ability to distill technical content into engaging, user-friendly formats. Customer Service Orientation : A service mindset; experience providing white-glove support to senior stakeholders. Curiosity and Growth Mindset : Passion for continuous learning and staying abreast of Ai trends, updates, and best practices. Business Acumen : Able to quickly grasp business challenges and identify where Ai can drive impacteven outside technical domains. Travel : Ability to travel as needed to support in person executive engagements. Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities.
Executive Ai Enablement Lead
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
The Executive Ai Enablement Lead will serve as a dedicated, high-touch resource to support Comcast's most senior leadersnotably the C-suitein the practical understanding, application, and adoption of Ai tools. As part of the Mosaic team, this individual will act as a personal Ai enablement partner for Comcast's senior executives, helping them navigate the Ai tools at their disposal, identify relevant use cases for personal productivity, and deepen their understanding of what Ai can and cannot do.
Core Responsibilities
- Executive Ai Enablement : Serve as the Ai enabler for senior executives, helping them explore and apply Ai tools.
- Personalized Onboarding & Training : Design and deliver bespoke Ai onboarding programs, lunch-and-learn sessions, and just-in-time coaching tailored to individual executive needs and preferences.
- Use Case Development : Collaborate with executives to identify, test, and refine personal productivity use cases that leverage Ai tools in ways that align with their unique workflows and decision-making needs.
- Real-Time Troubleshooting & Support : Act as a help desk for Ai-related issues, questions, and troubleshooting needs, partnering with internal IT and product teams as needed.
- Ai Literacy Translation : Break down complex Ai concepts into simple, accessible language; translate capabilities and limitations into actionable advice for non-technical audiences.
- Trend Monitoring : Stay current on Ai trends, updates to internal tools, and emerging technologies to continuously educate and inspire executive users.
- Strategic Awareness : Maintain awareness of Comcast's broader Ai strategy and Mosaic team insights in order to contextualize tools and use cases within the company's direction.
Qualifications
Employees at all levels are expected to :
Disclaimer : This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills : Artificial Intelligence (Ai), Communication, Customer Service
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