Pool Monitor

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With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Come work at Associa! We are an industry leader in community association management and we are looking for a talented Pool Monitor to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.

The Pool Monitor performs guest safety and recreational work supervising, swimming, and enforcing regulations for the residents. An essential responsibility of this role includes ensuring cleanliness, setting up, and safety of all areas and facilities and attending to all guests' needs within the pool area as per the safety guidelines.

• Observes and patrols the pool and enforces safety regulations.
• Provides excellent service consistent with the HOA's standards, operating procedures, and brand attributes.
• Greets all guests upon arrival, distributes towels, offers assistance with seating, and delivers consistent guest service, exceeding guest expectations, and providing all other supporting services.
• Knowledgeable of pool facilities such as length and depth of all pools, and details like how many laps it takes to make a mile in meters and feet.
• Willing to take ownership of all resident requests and complaints, and communicate complaints / issues to the Community Manager.
• Identifies and reports defects throughout the pool and spa area, notifies supervisors and concerned departments immediately of hazards, injuries, equipment, or processes that negatively affect operations.
• Ensures swimming pools and the complete health club area are clean at all times and reports any maintenance issues to the Manager.
• Ensures the pool deck is swept and watered down and that all furniture is in the correct place when setting up in the morning.
• Responsible for maintaining cleanliness of pool deck and facilities, including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.

Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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