Talent Acquisition Operations Leader

Senior Manager, Talent Acquisition Operations

At Zelis, we Get Stuff Done. So, let's get to it! We are modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts driving real, measurable results for clients.

We are looking for a Senior Manager, Talent Acquisition Operations to join our Global Talent Acquisition team. This role will be responsible for building and managing the operational excellence of the Talent Acquisition function, ensuring compliance, efficiency and scalability. This role will also lead the data and analytics strategy for Talent Acquisition, providing insights and recommendations to drive continuous improvement and optimize the hiring process. This role will report to the VP of Talent Acquisition and partner with the TA leadership team and key stakeholders across the organization.

What you'll do :

• Develop and optimize Talent Acquisition operations strategies, policies, and processes including the change management solutions to support global business objectives and growth plans.
• Support the Talent Acquisition technology stack, including the Workday ATS, ensuring optimal functionality, user adoption, data integrity and compliance.
• Design and deliver Talent Acquisition dashboards, reports and analytics, leveraging data to measure performance, identify trends, evaluate effectiveness and provide actionable insights.
• Monitor and contribute to the contractor recruitment process, ensuring compliance, efficiency, and scalability.
• Manage all TA vendor relationships.
• Drive continuous improvement across TA systems, hiring processes, etc.
• Lead and execute Talent Acquisition programs and initiatives, such as candidate experience, global processes, referral program, onboarding partnership, etc.
• Lead and coordinate cross-functional Zelis projects, driving alignment across teams to ensure timely delivery of strategic initiatives, while managing scope, resources, risks, and stakeholder communications.
• Oversee the Talent Acquisition compliance and audit activities, ensuring adherence to internal and external regulations, policies and best practices.
• Build and maintain strong relationships with internal and external partners, such as HR, IT, Finance, Legal, Procurement, vendors, etc.
• Research and benchmark Talent Acquisition best practices, trends and innovations, and recommend solutions to enhance the function.

About you :