Customer Quality Engineer

Overview

Introduction to BlueOval SK

At BlueOval SK, we will lead the transformation of the electric vehicle (EV) battery business through partnership (Joint Venture formed by Ford and SK On) to provide products and processes to increase our customers' experience. As the future of BlueOval SK, you will help lead the battery revolution by working alongside our teams as we build the batteries required for electric vehicle business excellence.

Ford and SK On are investing billions in Kentucky and Tennessee including building three state-of-the art battery manufacturing facilities between the two campuses at BlueOval City in Tennessee and BlueOval SK Battery Park in Kentucky. These brand-new advanced manufacturing facilities will use Ford's 100-years of automobile manufacturing expertise and SK On's 30+ years of electric vehicle battery expertise to become the world's best battery manufacturer.

The Opportunity

For more information about BlueOval SK plans, please follow this link.

Responsibilities

• Main contact window of customer communication, such as managing customer issues (0km, field issue), Quality meeting, and so on.
• Responsible to manage 8D report for customer.
• Check and feedback first inspection of customer complaint products and report the phenomenon and deliver them to the nearest Production Plant in order to further analysis.
• Feedback customer's voice to CS head-quarter appropriately by escalation process.
• Monitor non-conforming product and production problems in OEM.
• Respond immediately in the early stages of customer production with technicians.
• Support approval in regard of 4M change, requalification, product PPAP
• Review customer requirement and audit document with CS head-quarter
• Participate self-audit of production line with related departments in advance of customer audit
• Provide required support to customer during the audit
• Support other departments related customer audit.
• Support to prepare and submit customer-required report and documents to communicate with customers regarding each step of product part approval process with CS head-quarter
• Provide support including on-site inspections or interviews / presentations as needed to facilitate customer understanding of SKI's capability to meet the customer requirements and specifications
• Monitor monthly market percent defective and quality cost
• Review cost sharing ratio by issue, calculate cost, and make decisions with CS head-quarter

Minimum Requirements

Preferred Requirements

About BlueOval SK

At BlueOval SK, we will lead the transformation of the electric vehicle (EV) battery business through partnership (Joint Venture formed by Ford and SK On) to provide products and processes to increase our customers' experience. As the future of BlueOval SK, you will help lead the battery revolution by working alongside our teams as we build the batteries required for electric vehicle business excellence. We have a wide variety of opportunities for you to accelerate your career.

The Opportunity

Ford and SK On are investing billions in Kentucky and Tennessee including building three state-of-the art battery manufacturing facilities between the two campuses at BlueOval City in Tennessee and BlueOval SK Battery Park in Kentucky. These brand-new advanced manufacturing facilities will use Ford's 100-years of automobile manufacturing expertise and SK On's 30+ years of electric vehicle battery expertise to become the world's best battery manufacturer.

What you'll receive in return

As part of the BlueOval SK family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous paid time off (PTO), retirement contributions, incentive compensation and much more. You'll also experience exciting opportunities for professional and personal growth and recognition. If you have what it takes to help us lead the transformation of the EV battery business, we'd love to have you join us.

Benefits

Candidates for positions with BlueOval SK must be legally authorized to work in the United States. BlueOval SK does not sponsor employment VISAs for candidates at this time. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

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