Collections and Recoveries Analyst

Description

POSITION DESCRIPTION :

This Collections and Recoveries Analyst will support the Vendor Management team by working directly with vendors and internal partners on loan level inquiries, settlement requests, project remediation, account remediation and vendor oversight tasks.  This is a high-visibility role in a fast-growing team with an opportunity to contribute to the business portfolio performance.

This position will be based out of one of our offices in Irvine, CA; San Francisco, CA, Santa Clara, CA; or Teaneck, NJ, with an in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures.

RESPONSIBILITIES

• Monitor and manage delinquent loan and TPO accounts, providing vendor guidance, as needed.
• Drive right party contact improvements.
• Identify and escalate delinquency trends.
• Manage escalated collection activities, accounts in remediation and customer assistance programs / processes.
• Partners with internal and vendor personnel on loan level inquiries requiring internal assistance and coordination.
• Complete account level audits and reviews, including call listening, to aid in vendor oversight.
• Partner directly with vendor counterparts on account settlement requests and additional recovery opportunities.

REQUIRED QUALIFICATION

PREFERRED QUALIFICATIONS

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions.  Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.  We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS :

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing

20% of time

Sitting

70% of time

Walking

10% of time

Strength

Pulling

up to 10 Pounds

Pushing

up to 10 Pounds

Carrying

up to 10 Pounds

Lifting

up to 10 Pounds

Dexterity   (F = Frequently, O = Occasionally, N = Never)

Typing

Handling

Reaching

Agility   (F = Frequently, O = Occasionally, N = Never)

Turning

Twisting

Bending

Crouching

Balancing

Climbing

Crawling

Kneeling

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

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