Patient Experience Representative-Float

Job Title

Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you've got what it takes to join our TIC team? Keep reading

A day in the life

Wondering what a day in the life of a Patient Experience Representative in our Float Pool at The Iowa Clinic might look like?

Arrive at work in the morning no night shifts here!

Floats between Specialty Clinics including Ankeny, West Des Moines, Waukee, Urbandale and Downtown locations.

Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.

This position will also serve as a resource to registration, scheduling and clinical staff.

Strives to create The Iowa Clinic Experience with each interaction.

Leave in the evening hooray for working standard clinic hours!

This job might be for you if you have

Qualifications

• High school diploma or equivalent required.
• Medical experience in a medical office setting preferred.
• Highly motivated to work in a healthcare setting.

Bonus points if

What's in it for you?