DME Inside Sales Specialist

Job Description

Job Description

Locations : Gates and Brighton, NY

Job Type : Full-Time / In Person

Starting Pay : $18.50-$20.50 per hour

Scheule : Monday-Friday (8 : 30am-5 : 00pm) + 1-2 Saturdays / month (8 : 30am- 1 : 00pm)

About the Role

We're looking for reliable, customer focused Retail Sales Associates to join our medical supply team in our Gates and Brighton locations. This position offers opportunities for growth within the department and movement within the company. You'll be responsible for providing exceptional service, building relationships with our customers, and using your product knowledge to meet their medical needs.

Key Responsibilities

• Greet and assist walk in customers in a courteous and timely manner.
• Provide product information and insurance coverage guidance in person and by phone.
• Use strong communication skills to serve as a trusted advisor to our customers.
• Maintain up to date knowledge on product features, care, and patient needs.
• Cross-sell and recommend additional items based on diagnosis and needs.
• Accurately enter customer data and documentation into systems.
• Handle payments (co-pays, deductibles, full amounts) per company procedures.
• Ensure HIPPA compliance and practice confidentiality and safety protocols.
• Help with daily restocking and participate in periodic inventory tasks.

What You'll Bring

Education & Certifications :

Experience and Skills :

Language & Communication

Physical Requirements

Work Environment

Benefits

Additional Details

Ready to join a supportive team in a growing company? Apply today and make a difference in the lives of customers seeking essential medical supplies.

Must submit to a background check.