Strategic Account Executive (Wilmington)

About the Role

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of doing what is right as a human being. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

In addition, were a Great Place to Work and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022 . An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.

Kyocera is a global leader in the development of innovative office technology solutions that help businesses streamline operations, enhance productivity, while reducing their environmental impact. With a rich history of providing cutting-edge office equipment, document management solutions, and industrial technologies, Kyocera is committed to driving business success through sustainable, reliable products.

We are looking for an enthusiastic, results- driven Strategic Account Executive to join our team. In this role, you will be responsible for driving the growth of our business by building relationships with new and existing clients, selling our advanced document solutions, and delivering exceptional customer service. You will establish and maintain profitable relationships with large account customers on behalf of the Company, actively prospecting from a list of new accounts and maximizing sales potential with existing customers.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesnt come around every day.

Major Duties and Responsibilities

• Engage with existing customer base to ensure their service and support needs are being met.
• Work with existing client base in advance of contract expiration to ensure they have the correct product mix and quantity.
• Resign existing client base prior to contract termination date.
• Leverage current account base contacts to identify new prospects within assigned territory.
• Seek out new customers and engage with existing clients by offering targeted solutions that lower costs and improve their business's productivity by using a consultative sales approach.
• Conduct outbound calls every day to set face-to-face appointments and meet with clients and prospects, reporting daily to a branch office.
• Learn and demonstrate the benefits of all KYOCERA Document Solutions Southeast products, services, and solutions to clients.
• Attend scheduled product and sales training sessions.
• Ensure outstanding customer service through regular client meetings.
• Accomplish sales objectives by successfully executing professional sales and marketing strategies.
• Develop and present proposals tailored to address each clients specific business needs. Maintaining and supporting current customers in the assigned territory.
• Manage all activities, sales pipeline and forecast through a CRM-Territory Management tool.
• Input all prospects and sales activity into the company CRM system.
• Provide a monthly report on all account activities and progress through the company CRM system.

Qualifications

Required :

Preferred :

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The companys portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and / or individuals with disabilities are encouraged to apply.