Client Development Specialist

Job Description

Job Description

Salary : $22.00

Job Qualifications

To perform the job successfully, an individual should demonstrate the following competencies :

• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Follows through to ensure all projects are complete and customers are satisfied.
• Oral Communication - Carefully listens to completely understand a customers concerns; Responds well to questions; able to effectively communicate using phone, email, and text.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in the decision-making process.
• Planning / Organizing Independently prioritizes and plans work activities; uses time efficiently; sets goals and objectives; develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; follows through on
• Adaptability Manages competing demands, able to handle multiple projects
• Ethics Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethics, and upholds organizational values.
• Attitude - Positive, upbeat person who is able to multi-task in a fast-paced, professional position
• Strong Interpersonal Skills : Able to work independently as well as collaborating with other
• Must have a valid drivers license

Job Description

Key Responsibilities

Onboarding and Offboarding Owners :

Owner Support and Communication :

Contract Renewal Management :

Client Relations :

Special Projects and Strategic Support :

Interpret Owner Statement

Client & Customer Education : Effectively educate property owners and tenants on rent management processes, company services, and policies to build trust and promote understanding.

Other Duties as assigned