Restaurant General Manager | Upstate, NY

Job Description

Job Description

General Manager - Quick Serve Location : Central Square, NY

We are seeking a talented Restaurant General Manager to oversee our quick serve establishment. As the General Manager, you will play a key role in ensuring operational excellence, delivering exceptional customer service, and driving the success of our quick-service restaurant.

Responsibilities :

Operational Management : Oversee the day-to-day operations of the restaurant, including managing staff, monitoring inventory, ensuring food safety standards, and maintaining a clean and efficient environment.

Team Leadership : Recruit, train, and motivate a high-performing team of employees, including kitchen staff, cashiers, and front-of-house personnel. Provide ongoing coaching and development to ensure exceptional service, productivity, and teamwork.

Customer Satisfaction : Prioritize customer satisfaction and ensure a positive dining experience for every guest. Respond to customer inquiries, resolve issues, and continuously seek opportunities to enhance service quality and efficiency.

Financial Performance : Manage costs and expenses, including labor, inventory, and supplies, to achieve financial targets and maximize profitability. Implement strategies to drive sales, control expenses, and optimize overall financial performance.

Quality Control : Maintain high standards of food quality, consistency, and presentation. Monitor food preparation processes, conduct regular inspections, and implement corrective actions to ensure compliance with health and safety regulations.

Job Benefits : Competitive salary

Direct Deposit

401K

Comprehensive Health benefits

Paid time off (PTO)

Excellent room for growth and advancement

Employee Discounts

Qualifications :

Proven experience as a General Manager in a quick serve or fast food restaurant.

Strong leadership skills with the ability to motivate and inspire a diverse team.

Excellent communication and interpersonal skills.

Solid understanding of restaurant operations, including food preparation, service, and safety protocols.

Financial acumen with the ability to analyze financial reports and manage budgets.

Proficient in using POS systems and restaurant management software.

Ability to work in a fast-paced environment and effectively handle pressure situations.

Flexibility to work evenings, weekends, and holidays as required.

If you are a dedicated leader with a passion for exceptional service and a drive for results, we want to hear from you.

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