Business Coordinator

Business Coordinator

The Business Coordinator for Parking & Transportation Services (PTS) is an unclassified position in Financial Operations responsible for processing and posting all revenue transactions totaling approximately $7.4M annually. In addition, the Financial Operations section of PTS is responsible for processing the day-to-day financial transactions for an annual auxiliary budget of $13M. This position will also be responsible for auditing the revenue transactions performed by the department to ensure compliance with PTS rules and regulations and other governing policies and procedures. The incumbent must work in a team environment, possess attention to detail skills, can follow up on issues and projects, ensure timely transactions, and foster ethical conduct. This position will report to the Manager of Financial Operations, working closely with the Assistant Director of Financial Operations and other PTS leadership to achieve operational goals and objectives.

Job Responsibilities

Coordinate all revenue transactions for PTS to include, but not be limited to, daily batch reconciliation, billing for reserved spaces, permit requests, and departmental spaces totaling approximately $7.4M annually. Audit the revenue transactions that PTS employees perform to ensure accuracy in compliance with PTS rules and regulations and other governing agencies. Serve as a liaison to the Office of Bursar Operations. Responsible for maintaining the main departmental change fund and assisting with making changes when needed.

Investigate and resolve discrepancies with customers when billing issues arise. Record customer payments accurately and in a timely manner. Ensures charge rates are accurate and current. Follow up with customers to collect payments and resolve billing inquiries or disputes. Collaborate with cross-functional teams, including Sales & Services, Guest Services, or Field Services, to address any issues impacting timely payments. Maintain and track all reserved space revenue.

Generate monthly, quarterly, annual, and ad hoc financial reports on revenue transitions. Prepares invoices for customers as needed. Monitors the parkingacct@lsu.edu shared email account. Responsible for answering and disseminating mail. Works with PTS IT to resolve any reporting issues from the Parking system. Identify opportunities for process improvements and implement strategies to enhance the efficiency of accounts receivable operations.

Provides support to the Manager and Assistant Director of Financial Operations and other management as needed. Assists other team members in Financial Operations during busy times and on special projects. Drives department-owned vehicle across campus as needed. Performs all other duties as assigned.

Additional Requirements

• Vehicle Operation - This position requires a valid driver's license, will require an MVR, and is subject to drug screens per PM-33 / PS-67 / FASOP HR-04.
• Cash Handling - This position regularly engages in financial matters, including handling credit cards, cash, grant funds, or other university funds, and must undergo a credit check per FASOP HR-04.
• FERPA - As with all LSU employees, due to this position title and / or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health-related matter, they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Minimum Qualifications

Bachelor's degree in Business, Finance, or related field with related experience

LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Minimum Certifications / Licenses

Minimum Class E or equivalent Driver's License

Preferred Qualifications

Bachelor's degree with 3 years of experience

Experience in higher education

Experience working with management to prepare reports or analyses

Advanced knowledge in Microsoft products, specifically Excel

Job Competencies

A working understanding of accounting, budgeting, and financial management (Proficient)

Strong knowledge of Microsoft Excel (Proficient)

Clear and professional interaction with staff, vendors, and campus partners (Proficient)