CRM Marketing Associate

Global CRM Marketing Manager – Uber

At Uber, we’re reimagining the way the world moves. The Global CRM team works on high‑impact communications for hundreds of millions of riders worldwide. As a Global CRM Marketing Manager, you will develop strategy and execute global campaigns to drive rider acquisition, retention, and growth for Uber’s Mobility business.

What You Will Do

• Develop and execute end‑to‑end global CRM strategies for new and churned riders
• Plan, scale, and optimize experimentation to identify best‑in‑class learning agendas
• Use marketing automation tools to create promotional, contextual, and educational content that maximizes acquisition and engagement
• Establish, report on, and continuously improve KPIs for all communications campaigns
• Serve as the CRM voice of the customer and best‑practice expert for the business
• Collaborate with marketing, operations, data science, and product teams to build segmentation, insights, and use‑case‑specific campaigns
• Coordinate with deployment, content, and creative teams to launch complex automated campaigns through internal and external tools
• Document playbooks and lessons learned to accelerate growth across regions
• Ensure communications are on‑brand, impactful, and aligned with Uber values

Basic Qualifications

Preferred Qualifications

Compensation and Benefits

Base Salary : For New York, NY and San Francisco, CA—$104,000 to $115,500 per year. Eligible for Uber’s bonus program and equity award. Additional benefits include health, dental, vision, life insurance, and other standard benefits. For details, visit Uber’s benefits page.

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