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Dispatcher

Dispatcher

ABM IndustriesOrlando, FL, US
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Overview

Job Summary Details :

The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Basic Qualifications :

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required.
  • No experience required and on the job training provided.

Preferred Qualifications :

  • One (1) year of prior multi-line reception experience or dispatching experience preferred

    • Responsibilities :

  • Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
  • Schedule and dispatch resources, which may be team members, crews / teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and / or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
  • Ensure timely and efficient movement of resources according to work orders and / or resource schedules
  • Oversee all communications within specifically assigned area(s)
  • Receive or prepare work orders and work schedules
  • Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
  • Recognize and mitigate a variety of issues encountered within the department and other work environments
  • Confer with clients and / or supervising personnel in order to address questions, problems, and requests for resources
  • Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;
  • Compile statistics and reports on work progress.
  • Monitor daily services and provide updates and reports
  • Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

    • A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code : 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

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    Dispatcher • Orlando, FL, US

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