Sr. Network Engineer

Our client is a global organization in the industry that has proven to survive the challenges of Covid-19. They make products that filter water, promote hygiene, and provide infection prevention solutions and services to multiple industries hospitality, food producers, healthcare products, and services providers.

They are looking for a Sr. Network Engineer who is interested in large scale challenges and not above support tickets. The right person will perform maintenance and work on innovative projects in a large cutting-edge SD-WAN environment. This role has a hybrid schedule and requires 3 days onsite at the office in Schaumburg.

Position Summary :

• Assist with the installation of networks routers and switches and other system hardware.
• Troubleshoot, maintain, upgrade, and provide solutions to hardware and software problems.
• Work with alert management and other IT groups when issues arise to minimize client productivity loss caused by technology outages and provide necessary infrastructure for the clients to meet their business needs.
• Perform 2nd level problem determination on hardware / software problems in a Global environment. Creates and modifies operational procedures and standards.
• Coordinate and direct daily ticket triage meetings with Network Operation peers. Ensure the timely distribution and completion of both incident and request tickets.
• Create thorough reports and documentation of all incidents and procedures, present findings to team and leadership on a routine basis.
• Validate IT infrastructure, applications, and other reference architectures for security best practices, and recommend changes to enhance security and reduce risks where applicable.
• Continuously monitoring cloud and enterprise security operations; responding to and resolving security issues.

Minimum Experience :

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical / mental disability, medical condition, military / veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.