Operations Manager

Operations Manager

Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer's diversified portfolio spans market rate and affordable residential communities, premier office properties and retail spaces, industrial facilities, and mixed-use campuses. We create state-of-the-art life science centers through our Breakthrough Properties joint venture, and foster innovation through our strategic proptech investments. By combining global perspective with local expertise, and a personalized approach, we are able to anticipate our customers' evolving needs. We were the first real estate company to introduce asset-wide amenity services through our ZO platform, and the first traditional real estate company to create its own flexible space and coworking brand, Studio.

Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 576 properties, totaling 233 million square feet, with a combined value of over $131 billion (U.S.). Tishman Speyer currently has approximately $65 billion in assets under management, including iconic properties such as New York City's Rockefeller Center, So Paulo's Torre Norte, The Springs in Shanghai, Paris Bourse in Paris and Frankfurt's OpernTurm and TaunusTurm.

Summary of the Position :

We are always looking for great Operations Managers to join Tishman Speyer's Property Management teams across our New York City properties. We welcome you to apply to join our Operations Manager Talent Community. You will be contacted directly if / when we have an opening, and your experience meets the required qualifications listed below.

The Operations Manager will report to the General Manager and be based at one of our properties in Midtown. They will be responsible for ensuring smooth day-to-day operations for the building, with the goal of providing the highest quality service experience to establish and foster long-term customer relationships. The successful candidate will be organized, have an eye for detail and a passion for customer service.

Key Responsibilities :

Hospitality / Leadership :

• Lead the Property Management support and Maintenance teams to provide a best in class customer-focused experience throughout the property
• Maintain customer relationships including, hospitality, and traditional operations management
• Understand customer business needs and leverage our platform to solve their real estate challenges
• Review lease proposals and facilitate space tours for prospective customers
• Coordinate unique ZO. event programming with a focus on creating and maintaining a community atmosphere
• Assist the General Manager to drive overall amenity engagement
• Lead a cross-functional team to ensure all corporate objectives, policies and standards are met
• Develop direct reports through mentoring. Identify growth potential and set objectives to achieve career advancement

Operations :

About You : Qualifications :

Critical Competencies for Success :

Onsite presence is required for this position.

The base compensation range for this role is $95,000 to $110,000. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees.

This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and / or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer's New York team, as we've considered factors specific to this geography.

Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement.

We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristics protected by law.