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Northeast AV Business Development Manager
Northeast AV Business Development ManagerNationwide Video • Clifton, NJ, US
Northeast AV Business Development Manager

Northeast AV Business Development Manager

Nationwide Video • Clifton, NJ, US
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Overview :

  • The Business Development Manager (BDM) is responsible for identifying, targeting, and driving revenue growth across the company vertical services in the assigned geographical territory.
  • The BDM will be responsible for nurturing growth across both new and existing customers by developing opportunities, strategies, and maintaining excellent relationships with all internal and external customers and stakeholders.
  • This position will report directly to the Director of Customer Experience.
  • This individual works cross-functionally with multiple departments (Customer Service, Sales, Case Sales, Repairs, Finance, Training) to assist in resolving customer challenges and working to constantly improve the customer experience.
  • The position will provide consultation to the Accounting and Customer Service departments, and well as the Executive Team during the Capital Expenditure (CAPEX) Analysis phase.
  • The position is responsible for representing and delivering the Nationwide Video 360 Brand Vision during client-facing engagements.

Essential Functions :

  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Identify and develop new business opportunities for all company verticals.
  • Represent and deliver all aspects of the company’s 360 value to customers.
  • Maintain positive working relationships across all levels of leadership within customer accounts.
  • Routinely interact and engage existing customers in both formal and informal meetings to foster positive relationships and inform them of company offerings, programs, and opportunities.
  • Present customer challenges and proposed solutions to leadership.
  • Work cross-departmentally to see resolutions to completion.
  • Achieve sub-rental market growth and revenue goal in your assigned region.
  • Qualify and on-board new customers prior to assignment to the Customer Service Team for quoting.
  • Provide concise monthly reports to the Director of Customer Experience and Vice President of Sales and Business Development outlining the information that they have gathered throughout the month from their interactions with the clients in their region, as well as other relevant industry and market related news and data.
  • Consistently maintain accurate reporting and updating of customer information in the company CRM including but not limited to logging meetings, calls, tasks, and emails.
  • Participate in annual budgetary process to establish regional growth goals and objectives.
  • Monitor, assist and / or resolve any objections, challenges or issues across any area or department that has impact on the customer relationship.
  • Participate in activities as assigned to support the management functions of the team.
  • Support and provide input during CAPEX purchasing decisions.

    • Interpersonal & Professional Competencies :

  • Professional, mature and unassuming demeanor with the intellectual capacity that ensures credibility to the Regional Management function when dealing with the parent organization, senior management, and the cross-functionally.
  • High energy level, inspiring ambition, and self-directed persona, capable of functioning autonomously, demonstrating a propensity to take initiative to proactively drive business P&L and the Company forward, appreciating the short and long-term business and financial implications of decisions and recommendations to the organization.
  • Strong interpersonal skills, highly organized, and an excellent communicator to effectively work with and through others at all levels.
  • Superior listening, communication (verbal and written), and presentation skills, able to effectively communicate in a positively assertive manner, respectfully challenging ideas when appropriate.
  • Outstanding persuasive skills with a collaborative, enthusiastic and amicable persona.
  • Extremely intelligent, organized, and results-oriented with a sound business approach, demonstrating discipline and a passion for excellence, and an ability to prioritize and deliver on key business initiatives that are both strategic and tactical in focus.
  • Highly visible and approachable style creating an environment of being extremely fair, consistent, and honest, with a willingness and ability to be hands-on to facilitate achieving objectives in a fast-paced environment.
  • High level of integrity as a representative of the Company, with a strong work ethic, willing to make a long-term commitment to the organization to see the results of their programs and policies implemented.

    • Competencies :

  • Collaboration Coaching Innovation Negotiation Professionalism Customer Focus Business Acumen Integrity Results Orientation Communication Proficiency Technical Capacity Initiative Formal Presentation Supervisory Responsibilities : This position has no supervisory responsibilities.

    • Work Environment :

  • This position operates in a professional office environment.
  • This role routinely used standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
  • Other locations may include warehouse environments and are regularly exposed to heavy machinery and noise.

    • Physical Demands :

  • Walk, sit, stand, bend, lift, and move continuously during work hours.
  • Is subject to lifting over 10 pounds.

    • Position Type / Expected Hours of Work :

  • This is a full-time position.

    • Days and hours is work are Monday through Friday 8 :

  • 00am to 6 : 00pm.

    • Travel :

  • This position must be able to travel at least 50% of the time, mostly within the region.

    • Personal vehicle for transportation, valid driver’s license and insurance Required Education and Experience :

  • Minimum of 5 years of experience in business development and / or field sales.
  • Minimum of 5 years of experience in the A / V or rental staging industries.

    • Bachelor’s Degree in a technical or related field Preferred Education and Experience :

  • 5+ years of experience in business development and / or field sales. 5+ years of experience in the A / V or rental staging industries.

    • Bachelor’s Degree in a technical or related field Technical Certification in a related field Other Duties :

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.
  • Duties, responsibilities and activities may change at any time with or without notice.
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