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Director, Design Operations & Portfolio Management

Director, Design Operations & Portfolio Management

MediabistroMcLean, VA, United States
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  • Partner with design leadership on initiatives to help the organization effectively scale impact.
  • Drive operational strategy (e.g., budget, allocation, resourcing, prioritization) to drive business outcomes.
  • Using best practices, bring order to complex programs, monitor and maintain the organization’s portfolio(s), and drive large bodies of design work forward.
  • Develop and manage key metrics on impact of design and the health of experience teams, proactively identifying and solving for any gaps.
  • Partner with enterprise teams to build and implement human centered operational programs (i.e., Human Centered Design, Software Delivery Lifecycle, Global Learning & Development) for the benefit of the larger organization.
  • Responsible for developing operational strategy to address complex business challenges associated with a large, growing, design organization.
  • Lead a team of Design Portfolio Managers.
  • Advise and influence peers, design leaders, and business leaders on operational excellence that uplifts experience and business goals and imperatives.
  • Develop and manage a cross functional team of design program managers, operations professionals, designers, and project resources within the design organization who are responsible for supporting design standards and practice management as well as portfolio management.
  • 10+ years of project or program management of design deliverables and operations management
  • Experience working directly with designers, researchers, and strategists
  • 5+ years managing design teams
  • 4+ years using and managing design tools
  • 3+ years working with corporate design teams
  • Expertise in design development processes
  • Expertise in design systems, design quality, and design measuresCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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    Director Portfolio Management • McLean, VA, United States

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