System Analyst Epic Ambulatory (Miami)

Epic Clinical System Analyst Ambulatory

Hybrid work schedule - Florida residency required

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community.

In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country.

We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24 / 7 emergency care, orthopedics, cardiovascular care, and more.

Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring : The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion.

Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research.

At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida.

We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Our IT department's mission is to provide technology leadership that advances Mount Sinai's mission, by delivering reliable, secure, and effective solutions with high quality customer service.

Responsibilities

• The Epic System Analyst under direction of senior team members performs workflow analysis and design with input and guidance from key operational leadership. Facilitates workflow adoption on new processes.
• Provide day-to-day ambulatory operational support, ongoing maintenance and configuration of the EPIC Electronic Health Record software in order to support Mount Sinai Medical Center's business goals and objectives and to improve patient care.
• Communicate with end users of the EPIC software to understand issues encountered and develop solutions.
• Participate and provide support for enterprise initiatives, such as system upgrades, new integrations, and the configuration of new functionality.
• Participate in the analysis and design of system enhancements.
• Contribute to the analysis, design, configuration, build, testing, and application administration as needed.
• Perform systems administration activities in the EHR such as new user setup, workspace configurations, role setup, e-prescribing enrollment, etc.
• Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies.
• Provides support to department / end users during system upgrade and optimization activities
• Executes assigned tasks under the supervision of senior team members / management. Tasks are completed within specified time frame.
• Utilizes system knowledge and available resources to address routine issues.
• Actively participates in departmental and customer team meetings. Provides input and acts as a team resource by taking notes or other support activities.
• Achieves and maintains up-to-date application knowledge for assigned applications / process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks.
• Actively participates in testing of downtime processes. Activities may include executing test scripts working with end users or other tasks to support downtime activities.
• Participates in discussions related to the development of training content for users. Provides support to formal training classes when necessary in the form of proctoring materials preparation or other tasks as necessary.

Minimum Requirements :

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes :