Security Supervisor

Description

Job Overview :

The Security Supervisor supervises the team of Security Officers. The Security Supervisors are responsible for the security functions of the property to ensure a safe and secure environment for all guests and employees.

Purpose :

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System :

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Schedule :

The Security Team operates 24 hours a day / 7 days a week. Supervisors may be required to work any shift to meet the needs of the operation and are subject to change to meet the needs of the organization. Positions include weekend and holiday shifts.

Duties and Responsibilities :

• Supervises and directs a security team at the Wind Creek Chicago Southland property ("property")
• Schedules the activities of a security team, ensuring appropriate coverage of the property
• Select, train, and develop team members through education, training, coaching, and corrective action in accordance with the Expectation Guide
• Maintains an electronic log of incidents involving guests or employees and prepares additional detailed reports as may be required through the internal reporting system
• Prevents theft; Provides employee and guest escorts throughout the property
• Provides key control and radio communications
• Verifies gaming machine access and payouts
• Identifies all under-age patrons seeking to enter any Wind Creek Hospitality facility by requiring valid identification for any patron that appears under the age of 30 years of age
• Prevents access to the gaming floor for anyone under the age of 21
• Monitors alcohol consumption and ensures that alcohol does not leave the property
• Oversees all aspects of guest and employee safety, including crowd control
• Reports employee violations of established policies and procedures, directives, and internal controls to upper management and the Illinois Gaming Board
• Controls initial on-scene command during emergency situations
• Ensures training assignments are completed for security and dispatch officers
• Disseminates information to security staff prior to assuming posts
• Communicates emergency procedures
• Patrols entrance / exit doors and controls crowd
• Responsible for the overall security operations in the absence of the Shift Manager and / or Director of Security
• In the absence of, or when directed by the Shift Manager or Director of Security, perform system administration to the Electronic Key Control System
• Perform duties and responsibilities associated with the IGB statewide voluntary Self-Exclusion Program
• Other duties & responsibilities as assigned

Job Requirements : (please ensure you meet the listed requirements prior to applying)

OR Two (2) years' Supervisory experience- required

Must be able to lift and carry up to 100 lbs for a distance of 300 feet within 120 seconds

Base Pay :

Online applications are accepted at http : / / www.windcreekhospitality.com / Careers . For internal employees, please submit your Internal Job Posting Form to your property's Human Resources office.

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