Communications Officer

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 209.

Job Summary

The work consists of varied communication and dispatch duties. The high-stress nature of emergency situations contributes to the complexity of the position. The purpose of this position is to dispatch response to calls for service. Success in this position helps ensure students and faculty receive help in emergency and non-emergency situations.

Required Qualifications

Educational Requirements

High school Diploma or GED equivalent required.

Other Required Qualifications

Must be 18 years of age.

Must possess a valid driver's license and a safe driving record

Must be able to communicate effectively (orally and written)

Preferred Qualifications

Experience with a law enforcement or public safety agency helpful.

Proposed Salary

Salary will be commensurate with qualifications and experience.

Knowledge, Skills, & Abilities

ABILITIES

Ability to perform work in a professional manner meeting the requirements of a 24-hour operation that may involve working weekends, and holiday schedules in any weather conditions.

Ability to express ideas clearly and concisely, both orally and in writing.

Capability of writing comprehensive reports outlining observations and activities during assigned shift.

Ability to use telephone, radio, and computer equipment.

Ability to exhibit a positive attitude when working with supervisors, coworkers, and members of the campus community in order to maintain effective service-oriented relationships.

SKILLS

Possess analytical decision-making skills to identify problems, weigh solutions and recognize alternatives and their implications independently and quickly.

Possess interpersonal skills to interact with the public.

Receives and responds to incoming calls and radio messages.

Provides direction and guidance to callers.

Monitors the electronic alarm systems and fire alarm system on a continuous basis.

Maintains daily log of all activities reported to the department.

Dispatches Campus Police personnel to handle calls for services.

Monitors, records, and downloads video footage.

Utilizes the Georgia Crime Information Center and National Crime Information Center databases to assist police officers in the performance of their duties. Maintains, sorts, and files reports. Maintains a clean and efficient office.

Will be required to work special events such as basketball games, football games and other campus related events.

Performs other job-related duties as required.

Contact Information

For more information or questions about a job posting, please contact the Office of Human Recourses at (229) 500-2026, or by email at hrasu@asurams.edu. For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at sscsupport@ssc.usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https : / / www.usg.edu / policymanual / section6 / C2653 .

Institutional Values

Excellence

We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services.

Respect

We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions.

Community

We strive to build community and value a good mindset.

Teamwork

We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results.

Learning

We cultivate a practice of global pedagogies in a learning environment.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.

Certain positions may also require the selected candidate to submit to or have :

• a credit check completed for "Positions of Trust" and / or approved departmental purchase card usage
• a motor vehicle report for positions that require driving an Albany State University vehicle
• a successful pre-employment drug test

Equal Employment Opportunity

Albany State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Albany State University is an Affirmative Action / Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.

Other Information

Testing Requirements :

Must be able to obtain GCIC certification within six months of hire date.

Must be able operate the emergency notification system upon completion of the OJT training for the system.

Physical Demands :

The work is typically performed while sitting at a desk or table and intermittently sitting, standing, stooping, or walking. The employee occasionally lifts light objects and uses tools or equipment requiring a high degree of dexterity.