Job Description
Job Description
Description : Position Summary
The Front of House Food & Beverage Manager is responsible for overseeing daily operations of the restaurant’s front-of-house team, ensuring excellent guest service, smooth service flow, and consistent adherence to company standards. This role focuses on staff leadership, training, scheduling, and maintaining a positive dining experience for all guests.
Key Responsibilities
- Supervise and support servers, bartenders, hosts, and bussers during shifts
- Ensure guest satisfaction by resolving complaints promptly and professionally
- Oversee daily floor operations, including opening / closing procedures and shift checklists
- Train, coach, and develop front-of-house staff on service standards and procedures
- Manage daily shift assignments, breaks, and scheduling to ensure proper coverage
- Monitor guest flow and adjust staffing or floor plans as needed
- Maintain a clean, organized, and welcoming dining environment
- Assist in coordinating with the kitchen and bar to ensure timely food and beverage service
- Support execution of special events, banquets, and promotions as needed
- Uphold compliance with health, safety, and alcohol service regulations
Qualifications
3 years supervisory or management experience in food & beverage requiredStrong leadership and communication skillsAbility to lead a team in a fast-paced environmentProblem-solving and conflict-resolution skillsKnowledge of POS systems and basic reportingFlexible schedule, including evenings, weekends, and holidaysPhysical Requirements
Ability to stand and walk for extended periodsAbility to lift up to 25 lbs. as neededRequirements :