Technical Services Coordinator

As a subsidiary of Hanwha Energy, a global energy solutions company, Hanwha Convergence USA Corp. provides reliable Smart Factory Solution, Factory Automation, and renewable energy O&M (Operations and Maintenance) services to semi-conductor manufacturing as well as solar PV & battery energy storage system (BESS) power generation clients. Hanwha Convergence is an affiliate of Hanwha Group, which is the 7th largest business conglomerate in Korea. Hanwha Group is a world leader in solar energy and a Fortune Global 500 company.

Position Summary : The TS Coordinator will provide support to the Technical Services team by assisting in creating Standard Operating Procedures (SOPs), Scope of Works (SOWs), and supporting our internal ticketing process. This role will collaborate closely with the Technical Services manager, Business Operations team, and field technicians to assist in streamlining processes and maintaining accurate documentation. This position may require occasional travel and would be ideal for someone who is detail-oriented, thrives in a technical environment, and is motivated to improve team efficiency and operational standards.

Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates

Essential Duties and Responsibilities :

• Provide day-to-day administrative support for Technical Service Team members.
• Maintain organized documentation and records for projects and compliance
• Deliver training to Field Service team members on internal processes and best practices.
• Schedule employees for special training courses (substation, inverter, tracker, etc.)
• Ensure vehicle registration requirements are up to date.
• Manage and track the maintenance and repair of the vehicle fleet.
• Verify vehicle users complete monthly inspections of their assigned vehicles.
• Coordinate ordering and verify delivery of tools and parts for Field Service team.
• Maintain uniform inventory and distribute as needed to employees.
• Ensure a healthy inventory PPE.
• Provide daily and as-needed Work Order updates to teams
• Other duties assigned

Education and / or Experience Requirements :

Physical Requirements / Work Environment :

Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment. Please contact us to request accommodations.

Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity.