Talent.com
Retail Customer Service Associate Part Time

Retail Customer Service Associate Part Time

BJ's Wholesale ClubSpringfield, PA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

BJ's Wholesale Club Merchandise Protection Team Member

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of Working at BJ's

  • BJ's pays weekly
  • Eligible for free BJ's Inner Circle and Supplemental membership(s)
  • Generous time off programs to support busy lifestyles
  • Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
  • Benefit plans for your changing needs
  • Three medical plans
  • , Health Savings Account (HSA), two dental plans, vision plan, flexible spending
  • 401(k) plan with company match (must be at least 18 years old)
  • eligibility requirements vary by position
  • medical plans vary by location

Job Summary

Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members.

Team Members :

  • Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
  • We strive for flawless execution and hold ourselves accountable.
  • Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
  • Ensure a safe and positive environment for our members and each other.
  • Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
  • Move with speed and agility in everything we do.
  • Innovate and adapt so we can move as fast as the world around us.
  • Maintain a friendly and positive attitude.

    • Members :

  • Deliver service excellence through all points of contact.
  • Resolve and deescalate to address every member concern.
  • Ensure a safe and positive environment and experience for the members.
  • Daily commitment to GOLD Member Standards
  • Greet, Anticipate, Appreciate (GAA)
  • Fast, Friendly Full, Fresh, Clean
  • Work as a team to deliver GOLD club standards daily
  • Work with commitment and pride to deliver GOLD- Grand opening look daily
  • Clean and organized, inside, and out
  • Understand how to access and read production and / or financial performance reporting for your department.
  • See the connection between consistent execution and the positive impact it can have on the business.

    • Major Tasks, Responsibilities, and Key Accountabilities

  • Delivers superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner. Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary.
  • Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols.
  • Reviews and maintains the AP Alert Binder according to AP standards.
  • Follow the BEST (bottom of the cart, electronics, self-checkout, and thanking the member) procedures including cross-checking merchandise to member register receipts and verifying high dollar value items. Records register receipt discrepancies and notifies front line to immediately rectify the situation.
  • Audits Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures.
  • Ensure the execution of the repack awareness guidelines by inspecting known repack articles.
  • Monitor member and visitor traffic entering and exiting the club
  • Responds to Electronic Article Surveillance (EAS) alarms according to established EAS response procedures.
  • Maintains high standards of safety for members and team members.
  • Inspects team members, members, and vendors bags, backpacks, briefcases, and lunch boxes as they are leaving the building.
  • Processes empty water jug return vouchers to members.
  • Maintains all club policies and procedures.
  • Performs other duties as assigned, including working in other departments as needed.
  • Regular, predictable, full attendance is an essential function of this job.

    • Qualifications

  • Strong interpersonal skills and an attention to detail are required.
  • Basic math skills preferred.
  • Ability to use a smart handheld device.
  • Must successfully complete required training and certification processes.
  • Must be employed with the company for at least 6 months.
  • At least 18 years of age.

    • Environmental Job Conditions

  • All the time is spent standing and moving about on hard surfaces.
  • Will at times require bending, pulling, reaching, stooping and climbing ladders / step stools.
  • May require occasional lifting up to 30 lbs.
  • Exposure to both indoor and outdoor temperatures.
    • serp_jobs.job_alerts.create_a_job

    Retail Customer Service Associate • Springfield, PA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Xfinity Retail Service Associate-Part Time

    Xfinity Retail Service Associate-Part Time

    ComcastPhiladelphia, PA, US
    serp_jobs.job_card.part_time
    Comcast brings together the best in media and technology.We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Retail Customer Service Associate

    Retail Customer Service Associate

    Fedex GroundUSA, Pennsylvania, Malvern
    serp_jobs.job_card.full_time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Part Time Retail Associate

    Part Time Retail Associate

    TJXKennett Square, PA, US
    serp_jobs.job_card.part_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail Sales Associate (Part-Time)

    Seasonal Retail Sales Associate (Part-Time)

    UniqloCherry Hill, NJ, US
    serp_jobs.job_card.part_time
    The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expert...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Sales Associate - Part-Time

    Retail Sales Associate - Part-Time

    Burlington StoresPhiladelphia, PA, US
    serp_jobs.job_card.part_time
    Retail Sales Associate - Part-Time.If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. Retail Sales Associate! Are you an outg...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    BJ's Wholesale ClubSpringfield, PA, US
    serp_jobs.job_card.part_time
    BJ's Wholesale Club Member Services Representative.Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distributi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Associate (Part Time) - Philadelphia Retail

    Sales Associate (Part Time) - Philadelphia Retail

    Jenni KaynePhiladelphia, PA, US
    serp_jobs.job_card.part_time
    Sales Associate (Part Time) - Philadelphia Retail.Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it's our edited style ethos ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Retail Sales Associate - Full-Time

    Retail Sales Associate - Full-Time

    Janie and Jack LLCKing of Prussia, PA, United States
    serp_jobs.job_card.full_time
    Our Sales Associate are iconic, approachable, and connected to our customers.They provide individualized experiences through authentic customer connections, offering expert styling advice.They buil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    Tailored BrandsCollegeville, PA, US
    serp_jobs.job_card.part_time
    Sales Opportunity At Tailored Brands.Sales Opportunity At Tailored Brands.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Part-Time Retail Sales Associate

    Part-Time Retail Sales Associate

    Kohl'sGlenside, PA, US
    serp_jobs.job_card.part_time
    In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency.You will deliver speed o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Associate

    Retail Associate

    Ross StoresWyncote, PA, US
    serp_jobs.job_card.full_time
    Our values start with our people, join a team that values you!.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedExExton, PA, US
    serp_jobs.job_card.full_time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Roses Discount StoresPhiladelphia, PA, US
    serp_jobs.job_card.full_time +1
    As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Temporary Seasonal Retail Store Associate- Part Time

    Temporary Seasonal Retail Store Associate- Part Time

    Ocean StateWillingboro, NJ, US
    serp_jobs.job_card.part_time +1
    Temporary Seasonal Retail Store Associate- Part Time.The compensation for this opportunity is $15.Company Overview : Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general mer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Associate

    Retail Associate

    Addison BayArdmore, PA, US
    serp_jobs.job_card.part_time
    Addison Bay is looking for enthusiastic and dependable.As the face of our brand, you’ll help create an elevated shopping experience for every customer, while gaining hands-on experience in re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Associate

    Retail Associate

    Columbia SportswearPottstown, PA, US
    serp_jobs.job_card.full_time
    With over 430 retail stores worldwide, our associates are essential to our business.From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Service Associate - Full-Time

    Customer Service Associate - Full-Time

    Janie and Jack LLCKing of Prussia, PA, United States
    serp_jobs.job_card.full_time
    Our Sales Associate are iconic, approachable, and connected to our customers.They provide individualized experiences through authentic customer connections, offering expert styling advice.They buil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Fulltime LP Customer Service Associate II (Wilmington, DE) 552

    Fulltime LP Customer Service Associate II (Wilmington, DE) 552

    TJXWilmington, DE, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Part Time Retail Associate

    Seasonal Part Time Retail Associate

    TJXBlackwood, NJ, US
    serp_jobs.job_card.part_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office DepotFairless Hills, PA, US
    serp_jobs.job_card.part_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30