People Services Advisor

Overview

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Job location and market information is included in the original posting; this description focuses on the role responsibilities, qualifications, and work environment.

Job Summary

The People Services Advisor is responsible for daily administrative coordination of general shared service tasks including data entry and maintenance, onboarding, offboarding, employee changes, ticket management, and supporting the HR team for administrative functions to deliver a seamless, optimal employee experience.

Essential Job Duties & Responsibilities

• Serves as subject-matter expert for People Services including general HR questions, advising on policies and pay practices, system expert for both employee and manager usage, and general pay and benefit questions.
• Collaborates with Talent Acquisition, HRBPs, and Managers to support onboarding of new hires by verifying offer letters, launching onboarding modules, ensuring timely completion of checklists, supporting new hire orientation, and setting up new hires for success.
• Manages data entry into multi-systems and ensures data is maintained and accurate; assists in the creation and processing of standard reports and ad hoc reports as requested by team, stakeholders, vendors, etc.
• Manages incoming People Services tickets to be addressed timely and accurately, requiring multi-system processes and communications.
• Ensures data accuracy in all systems to pull and manage standard reports on daily, weekly, monthly, quarterly, and annual bases for legal compliance in functions such as 401K, benefits, state and federal reporting.
• Supports leave management with administrative tasks for leave, accommodation, workers compensation, etc., coordinating applicable communication with the employee and / or third-party partners.
• Supports payroll and benefits administration tasks with timely and accurate data entry to ensure employee changes are input into the systems within the approved timeframe.
• May support other People Services functions including but not limited to benefit plan builds, internal audits, recordkeeping solutions, various projects, recruitment, training, performance management, policy creation, and procedure creation.
• Partners with HR colleagues in developing new or improving existing HR business processes and programs.
• Assists in Global People Services projects as needed.
• All other duties as assigned.

Required Skills & Abilities

Education & Experience

Work Environment

This role is primarily an office-based role in a setting that allows for collaboration, productivity, development, and growth.

Ornua North America is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Ornua North America participates in E-Verify; applicants must be authorized to work in the U.S. This position is not eligible for Visa sponsorship.

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