Client Account Manager
Procuity is a fast-growing company that is delivering innovative SAAS solutions to the growing pharmacy and medical industry. Our products streamline complex processes, saving money and time for our customers and contributing to the overall reduction of healthcare costs. Procuity is in the unique position of being a nimble start-up company while being owned and financed by Zions Bancorporation, a $54 billion dollar holding company.
Procuity is looking for a Client Account Manager for our 340B Business Line located in the office in Midvale, UT. The successful candidate will have 340B account management experience or similar experience as a part of a PBM, Pharmacy, Drug Wholesaler or Health System. The position requires a hard-working individual with an ability to work with a sophisticated customer base. The candidate will have an entrepreneurial spirit and will thrive being on the ground floor of a high-growth opportunity.
Responsibilities :
- Responsible for managing key accounts, maintaining long-term relationships with strategically important accounts, and maximizing inside sales opportunities
- Develop in-depth knowledge of all accounts including key decision-making personnel
- Establish strong working relationships with existing customers to provide high level of customer service to assigned accounts
- Focus on growing and developing existing clients to generate incremental business
- Act as primary day-to-day contact for customer for new products and continuing initiatives
- Act as the day-to-day interface between the customer and all relevant internal departments
- Provide technical support to the customer and / or coordinate with the appropriate technical functions for support as necessary
- Play an integral role in timely and effectively boarding new clients
- Drive and oversee solutions architecture for clients
- Perform other duties as assigned
Qualifications :
340B account management experience or 340B experience with account management skillsMust have excellent customer relationship, customer service, and negotiation skillsAbility to drive customer success and retentionExcellent problem resolution and communication skills, both verbal and writtenAbility to manage client expectationsAbility to follow up and drive interdepartmental priorities to meet customer requirementsExcellent organizational skills and strong attention to detailHigh energy and a strong work ethic; willing to go above and beyond for the customerProficient in Microsoft Office SuiteEducation & Experience :
Requires a bachelor's in business, marketing or a related field and 2+ years' experience with client account management or relationship management, outside sales or other directly related experience2+ years of experience with 340BA combination of education and experience may meet requirementsBenefits :
Medical, Dental and Vision Insurance - START DAY ONE!Life and Disability Insurance, Paid Parental Leave and Adoption AssistanceHealth Savings (HSA), Flexible Spending (FSA) and dependent care accountsPaid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays401(k) plan with company match, Profit Sharing, competitive compensation in line with work experienceMental health benefits including coaching and therapy sessionsTuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hireEmployee Ambassador preferred banking productsPay (depending on experience) : $65,000-$80,000