SR Operations Manager

Sr. Operations Manager

The Sr. Operations Manager is responsible for leading and managing all aspects of supply chain operations within one site. This role provides overall direction in the areas of performance management, safety, P&L oversight, customer relations, continuous improvement, and associate development. The Sr. Operations Manager ensures operational excellence while driving profitability, compliance, and customer satisfaction.

Work Location : On-site Sumner, WA

Work Schedule : Monday-Friday 1st shift with the ability to work before and after scheduled hours with the possibility of weekend work depending on business needs.

Travel Specifics : Less than 10%

Competitive Compensation : Attractive annual salary of $90,000-$110,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.

Key Responsibilities

• Lead distribution, packaging, and transportation operations to achieve company objectives and meet customer expectations.
• Evaluate overall operations and establish short- and long-term goals aligned with organizational objectives.
• Oversee warehousing, packaging, and transportation activities to ensure compliance with company, customer, and regulatory requirements.
• Drive continuous improvement initiatives focused on service, value, and profitability.
• Direct safety programs to ensure the protection of associates, equipment, and property.
• Manage operations budgets, including P&L responsibility.
• Develop workforce plans, ensuring proper staffing, labor cost management, overtime control, and retention strategies.
• Maximize productivity and quality by setting standards, evaluating performance, and addressing variances with corrective action and training.
• Collect and report performance measurements per customer, vendor, and site requirements.
• Prepare and submit weekly and monthly operations reports.
• Ensure compliance with safety protocols, GMP, and IDL's operational standards.
• Deliver consistent, high-performance outcomes for associates and customers.