Sales / Customer Service Agent

Sales / Customer Service Agent

As the Sales / Customer Service Agent, you'll be the first point of contact, providing expert advice, scheduling services, and ensuring every customer interaction is a positive one. If you have a hidden talent for turning pest problems into pleasant solutions, HMG Pest Solutions is the perfect spot for you to shine! We need someone who can not only close a sale but also turn one-time customers into lifelong advocates for a pest-free existence.

Ready to be the hero our customers deserve? Send us a line!

Sales / Customer Service Agent Responsibilities :

• Serve as the primary point of contact for all customer inquiries, providing expert advice and solutions.
• Schedule pest control services efficiently and accurately, ensuring optimal routing and customer convenience.
• Educate customers on pest control options, preventive measures, and long-term solutions.
• Successfully close sales by clearly communicating the value of our services and addressing customer concerns.
• Cultivate strong customer relationships to foster loyalty and transform one-time customers into lifelong advocates.
• Maintain a high level of customer satisfaction through professional, courteous, and effective communication.
• Collaborate with the Sales / Customer Service Agent team to ensure seamless service delivery and an exceptional customer experience.
• Actively participate in ongoing training and development to stay updated on pest control techniques and product knowledge.
• Handle and resolve customer complaints with empathy and efficiency, turning negative experiences into positive outcomes.

Sales / Customer Service Agent Qualities and Skills :

Join Our Team

So, if you're a driven individual with a knack for connecting with people, a passion for problem-solving (especially the eight-legged kind), and a desire to join a team that's genuinely making homes and businesses safer, then this is your chance to really make a difference. At HMG Pest Solutions, we're not just selling a service; we're selling peace of mind, one perfectly executed campaign and persuasive conversation at a time.